If you own or manage a service-based company (view all applicable service industries), FieldOne™ can simplify your entire business structure and benefit your company in many important ways.
Whether your service business is small, with just a single employee, or a large enterprise with multiple locations and departments, using this innovative service management software will dramatically simplify and organize your workflow.
Imagine the typical accounting program with the shortcomings ironed out. Those repetitive tasks that steal precious time from your working day would be eliminated. When you entered information in ONE place, it would automatically flow into the other relevant places, so you wouldn't have to enter it again, or check to make sure that the information was there. The workflow would be logical, in sync with what you need to do and how you usually do it.
Consider it a "personalized service-industry software" just for you!
Imagine your desk free from paperwork, reminders and sticky notes! Employee scheduling, customer relationship management, fleet management - (vehicle tracking & route mapping)are just some of the different aspects of your service company's needs. Now you can organize all these elements and more into one unified software program, eliminating the need for applications like Microsoft Word and Excel...and all those extra papers!
Your service technicians will get up-to-the-minute information, detailed problem and repair history, installation history, even complete equipment characteristics and repair history (and thus prepare your techs with the right tools), A/R history of the client, contact information of any customer, job site or vendor, detailed mapping, routing and inventory information. With FieldOne, your service technicians:
These features greatly decrease the time spent at each job location, thus allowing you to take on more service calls per day - with the staff you have - and increase your profits!
Offer maximum customer care and support by using our "Customer Snapshot" screen. This screen gives you a complete view of job sites, work orders, equipment, agreements, invoices, payments, and all notes recorded that relate to each customer transaction. This information is literally at your fingertips. You will be able to answer their questions immediately, without putting them on hold!
Your customers will feel as though you have only their interests in mind. This will increase the trust they have in your company, your services, and your professionalism.
With our service management software you can literally access your information anywhere in the world - wherever there is an Internet connection. Simply specify the IP address of your office. That's it! You will immediately see all of your data LIVE, as though you were sitting at your own desk.
And what's more, any data changes you make from this off-site location will be immediately available for viewing by all employees at your office, or by any service technicians in the field.
Is the software application easy to maintain? Absolutely. When there is an updated version of the software, we will automatically update your version in all locations. No setups required! No database connections to create! Is the application secure? Absolutely. We have used the latest encryption methods to maintain a secure connection. Your data is safe. Is the application fast? Absolutely. We have taken full advantage of data compression techniques wherever we could, so that even when you're accessing FieldOne remotely, you won't be waiting for the application.
Manage your service business from your laptop in the car, on the train, or from a hotel room in Japan. And for the first time, actually RELAX on your vacations!
By using just one program you will eliminate more than just wasted paper--all that extra stress will be eliminated, too!
Once your billing and dispatching have been organized and are being efficiently (and easily!) managed, you will find yourself with more time to spend getting new clients and maintaining the old ones. Instead of spending countless hours locating information to send bills and pay vendors, training new techs and assisting the technicians out on the road, you will be able to do what you do best - bringing in more business and managing your growth.
FieldOne™ integrates flawlessly with QuickBooks™ to keep your accounting files in sync. This allows your accounting department to easily get a snapshot of the business without the need to reenter any information into QuickBooks™. Click to read all details of QuickBooks integration.
FieldOne™ addresses some of the limitations of QuickBooks™ and similar accounting software programs in the following ways:
FieldOne™ is a software program built from ground up to ensure that these issues are resolved. And we constantly upgrade our software to accommodate changes and limitations, to provide you with a fool-proof management system.
By incorporating FieldOne™ into your service business, you will notice an immediate improvement in organization, client care and ultimately, your profit.