The focus in medical device companies has been on field service as a primary source of revenue. You need to manage contracts, warrantees, and agreements based on customers, assets, and vendors – and schedule technicians based on skills, certifications, location, and availability to meet customer expectations and drive revenue.
FieldOne enables you to maximize your operation and utilize your people, assets, and inventory in the most efficient manner. You’ll reduce your costs while improving your customer experience, building greater customer loyalty and driving more revenue.
“We looked at lot of software packages to manage our field service operations. FieldOne not only provided all the capabilities we needed, they provided the most flexible technology. It was relatively simple to integrate with our CRM and ERP systems and we were able to go live in less than two months. Web and mobile forms are configurable and we’ve been able to make all kinds of changes without any vendor or outside assistance.”