Sky
FieldOne Sky is a scalable, secure, cloud-based enterprise platform that empowers teams of field service professionals to work more efficiently, creating rapid, measurable ROI.
FieldOne Sky drives your enterprise forward. Combining advanced features and a game-changing, modern interface, Sky streamlines your daily operations. Based on classic FieldOne features and customization capabilities that companies around the world have trusted for years, Sky will help you run your enterprise-level field service business intelligently…from billing to dispatching, scheduling and more.
For you:
- Drastic savings on management overhead
- Effective elimination of duplicate data entry
- Radical reduction of paperwork
For your customers:
- Fewer delays for a less frustrating service experience
- Better communication for broader understanding of services
- Matching expectations
A happier customer base means more contracts, better reputation and long-time revenue security.
In Sky, you'll find everything you'd expect from a web-hosted application - instant upgrades, automatic backups, unlimited storage…and a whole lot more.
- Schedule Routing Optimization Engine to automatically balance a tech’s location, working hours, skill set, job priority, SLA, service time windows, and a whole lot more — and dynamically update and adjust jobs in real time.
- FieldOne Sky Mobile App eliminates paperwork at every stage of a work order, from assignments to purchasing and accounting. Techs can update part usage for the warehouse, get point-to-point driving directions, read instant part info, look up client history, and even capture customer signatures right there on the device.
- Flexible user interface platform to walk your techs through each step of the job, from beginning to end. Intelligent, pre-defined prompts and contextual wizards help them stay focused on the job and the information they need.
- Powerful messaging module with Interactive Voice Response, SMS or e-mail to automatically contact your techs with updates about their job status: when the tech will arrive, what work he’s completed, when the job’s done, even how much service call cost, and much more.
- Advanced reporting so you know exactly where you’ve saved money, where you’ve got leaks, who your most productive techs are, which service agreements and customers are not profitable, and more. The reporting system is customizable and easy-to-use so you can find exactly what you need, when you need it.
Why SaaS?
- Start immediately: no need to wait for software installation to get going.
- Stay updated: Instant upgrades delivered directly to the platform.
- Keep secure: No need to manually backup your data; we have it automatically covered.
- Get more: In this case, the sky's not the limit, and you won't experience any storage limits to your account.
- Ditch the VPN: Everyone stays connected together in the cloud, from wherever it's accessed.